Air Travel

American Airlines investigating incident between attendant, passengers (video)

"What we see on this video does not reflect our values or how we care for our customers." American Airlines said it is investigating an incident in which a male flight attendant reportedly upset a female passenger...

Today's Tip: Finding cheap airfares for summer

Shopping around for the cheapest airfare is always recommended. But did you know that having specific dates will help you find even better deals?

In defense of air travel: Why United overbooking incident shouldn't define the industry

The United overbooking incident has become a rallying cry for all that is wrong with the airline industry. Am I the only one who thinks the reaction is disproportionate to the crime? CLEVELAND, Ohio - Perhaps not since the...

Today's Tip: Airline passenger rights

We told you about some of your rights earlier this week on Action News, but here are some more details, laid out by the U.S. Department of Transportation (USDOT).

Lawyer: Man dragged off United plane has concussion, lost teeth

A lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.

United Airlines Doctor Video: Moment-by-moment timeline of Flight 3411

Missing some details about what happened on United Airlines Flight 3411? Here's a timeline of what passengers experienced aboard the troubled flight

'No one should ever be mistreated this way': United CEO apologizes for passenger dragged

The treatment of the passenger on Sunday night prompted outrage and scorn on social media, and anger among some of the passengers on the flight as the unidentified man was evicted.

United Flight 3411: A moment-by-moment timeline

Missing some details about what happened on United Airlines Flight 3411? Here's a timeline of what passengers experienced aboard the troubled flight

VIDEO: United passenger dragged off overbooked flight at O'Hare; officer placed on leave

Video of police officers dragging a passenger from an overbooked United Airlines flight sparked an uproar Monday on social media, and a spokesman for the airline insisted that employees had no choice but to contact authorities to...

Video: Passenger dragged off overbooked United flight

It shows the guards grabbing the screaming man from a window seat and pulling him across the armrest before dragging him down the airplane aisle by his arms.

VIDEO: Man's lip busted while dragged off overbooked United flight

Video shows three security officials dragging a male passenger from a United Airlines flight that the airline said was overbooked as it waited to depart from Chicago's O'Hare International Airport.

Video: Doctor's lip busted while dragged off overbooked United Airlines flight

It shows the guards grabbing the screaming man from a window seat and pulling him across the armrest before dragging him down the airplane aisle by his arms.